Unable to Access UVic Email or Account?

If you were unable to attend the meeting on zoom because you were unable to access your uvic email/ account or that your account is locked you will need to contact the computer help desk:

Hours of Operation:

  • Mon. to Friday, 8:00 a.m. to 10:00 p.m.
  • Weekends, 10:00 a.m. to 10:00 p.m.
  • Stat holidays, 10:00 a.m. to 6:00 p.m


  • Clearihue A037

Phone Number:

  • 1-250-721-7687
  • 1-844-721-7687 (toll-free)


  • helpdesk@uvic.ca

What you need:

  • netlink id username and password
  • onecard
  • download “duo mobile” onto a phone (they can help you with this)